Philmont Scout Ranch Office Support/Administration Department Positions

For a Full List and Description of Office Support/Administration Positions please go to: https://www.philmontscoutranch.org/jobs/jobdescriptions/

Accounting Clerk
Base Camp Manager
IT (Information Technology) Specialist
Personnel Specialist
Purchasing Clerk
Registration Manager
Registration Staff
Safekeeping & File Clerk
Switchboard & Associate Office Assistant

Position: Personnel Specialist

Philmont Standards:
• Must be at least 18 years of age by start of employment (21+ requirement, if applicable, will be noted below)
• Must become a registered member of the Boy Scouts of America at the start of employment and subscribe to
the Scout Oath, Scout Law, and Declaration of Religious Principles
• Must provide a complete and current BSA Annual Health and Medical Record to the Infirmary upon arrival
including review of risk advisory and immunization requirements
• Must maintain a clean, well-groomed appearance and be willing to purchase required uniform parts to meet
Philmont’s uniform policy
• Must participate in designated staff training
• Must adhere to the policies and programs set forth by Philmont Scout Ranch management

Position Overview:
Personnel Staff assist the Seasonal Personnel Department with a variety of human resources tasks including auditing and filing paperwork, assisting with the check-in process, and answering staff questions. Individuals who enjoy working with and helping others in a confidential and detail-oriented environment will excel in this role. This position reports directly to the Associate Director of Camping – Seasonal Personnel but will also take direction from other fulltime members of the Seasonal Personnel Department including the Personnel Specialist and the Payroll Specialist.

Primary Duties & Responsibilities:
• Assist the Personnel Specialist with receiving and double-checking the correctness and completeness of all
onboarding documents
• Provide excellent customer service, information, and support to seasonal staff as needed
• Enter staff data, tracking of completed training, staff information changes, etc. into the Staff Gateway
(Philmont’s applicant tracking system and staff database)
• File onboarding documents in appropriate locations such as the physical personnel file or the specified binder or file cabinet
• Be a critical part of staff check-in by welcoming staff, ensuring all paperwork is complete and collected,
issuing informational documents and permits/keys as necessary, and guiding staff through their first
moments at Philmont
• Assist with the completion of Form I-9, verify acceptable Form I-9 documentation, and maintain Form I-9
filing during staff check-in
• Assist the Payroll Specialist with compiling appropriate payroll documents (Form W-4, direct deposit
enrollment, bank account verification, etc.) to scan and/or enter in the payroll system
• During second seasons (Autumn and Winter) the Personnel Staff will also engage in day-to-day recruitment
and hiring strategies including:
o Seeking out and attending job fairs (virtual and in person)
o Reviewing seasonal staff applications
o Interviewing and hiring staff for specified departments
• Learn how to process BSA memberships (dual members vs. new members) and process in a timely manner to
ensure staff are registered members for safety and liability purposes
• Recommend process improvements related to strategies, operations, data collection and entry, employee
experience, company culture, etc.
• Perform additional administrative duties in the CHQ office that contribute to team success
• Support the Seasonal Personnel Department with any other duties as assigned
• Complete other duties as assigned by direct supervisor or ranch management as required

Desired Qualifications & Experience:
• Foundational knowledge of human resources policies preferred
• Exceptional customer service skills
• Excellent written and oral communication skills
• Ability to cultivate professional relationships with new and current staff members
• High standard of confidentiality of all employee records and information
• Data entry skills utilizing spreadsheets and software programs
• Ability to function well in a high-paced and at times stressful environment
• Ability to work both independently and contribute to team success
• Proficient in Microsoft Office programs (Outlook, Word, Excel)
• Willing and able to learn additional software programs
• Prior Philmont experience (participant or staff) preferred

Physical Requirements & Work Environment:
• Primarily working in an office environment
• Ability to squat, stoop, or kneel for extended periods of time to access file cabinets ranging from average
chest height to floor level
• Ability grasp, lift, and move files
• Ability to lift office equipment and/or supplies up to 25 pounds
• May be required to stand for long periods of time or conversely sit for long periods of time

Additional Information:
This position requires a significant amount of trust and discipline due to the nature of the information and data this staff member will have access to. Only applicants with a strong respect for the privacy of others will be considered.